Privacy Policy

savfin.com

1. Introduction

This Privacy Policy describes how Savfin AG, a company incorporated under the laws of Switzerland, with registered offices at Zollikerstrasse 65, 8702 Zollikon, Switzerland (hereinafter referred to as “we”, “our” or “Savfin”), collects and processes personal data through the website www.savfin.com and any associated services (the “Website”).

This Privacy Policy is provided in accordance with the Swiss Federal Act on Data Protection (FADP/DSG), which entered into force on 1 September 2023, and, where applicable, the EU General Data Protection Regulation (GDPR).

Personal data means any information relating to an identified or identifiable natural person.

2. Controller

The controller responsible for the processing of your personal data is:

Savfin AG
Zollikerstrasse 65
8702 Zollikon
Switzerland

Email: contact@savfin.com
Phone: +41 41 511 7560

3. Personal Data We Collect

We collect personal data in the following ways:

3.1 Data You Provide Directly

When you use our contact form, submit a requirement, request fuel supply, submit a supplier offer, or otherwise communicate with us, we may collect:

• Name
• Email address
• Phone number
• Company name
• Business email address
• Subject and content of your inquiry
• Any additional information you choose to provide in form fields or messages

3.2 Data Collected Automatically

When you visit our Website, certain technical data may be collected automatically, including:

• IP address
• Browser type and version
• Operating system
• Date and time of access
• Pages visited and referring URL

This data is collected through server logs and, where applicable, cookies or similar technologies (see Section 7).

3.3 Data from Other Sources

We do not routinely collect personal data from third-party sources. In cases where we receive personal data from business partners or publicly available sources, we will process it in accordance with this Privacy Policy and applicable law.

4. Purpose of Data Processing

We process your personal data for the following purposes:

• Responding to inquiries submitted through our contact form, ACMI request form or fuel supply forms
• Processing aircraft, engine, component or leasing requirements
• Evaluating supplier offers submitted through the Jet A-1 Fuel Supply page
• Operating and maintaining the Website
• Improving our Website and services through usage analysis
• Complying with legal and regulatory obligations under Swiss law
• Preventing misuse of our Website and services

We do not use your personal data for automated decision-making or profiling.

5. Legal Basis for Processing

Under the FADP, we process personal data based on the following legal grounds:

• Performance of a contract or pre-contractual measures: when you submit a requirement or inquiry, processing is necessary to respond and potentially enter into a business relationship.
• Legitimate interests: we process certain data (such as technical data) to operate and secure our Website. Our legitimate interests do not override your fundamental rights.
• Consent: where required, we will obtain your consent before processing your personal data. You may withdraw consent at any time.
• Legal obligation: we may process data where required by Swiss law or regulation.

6. Disclosure of Personal Data

We may share your personal data with the following categories of recipients:

• Service providers: such as web hosting providers, email service providers or form processing tools, solely for the purpose of operating our Website and processing inquiries. These providers are contractually bound to protect your data.
• Authorities: where required by law, we may disclose data to Swiss courts, regulatory bodies or law enforcement agencies.
• Business transactions: in the event of a merger, acquisition or sale of assets, personal data may be transferred to the relevant parties, subject to appropriate confidentiality obligations.

We do not sell personal data to third parties.

We do not share personal data with advertising networks or data brokers.

7. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to ensure its proper functioning and to analyze usage.

7.1 Essential Cookies

These cookies are necessary for the basic operation of the Website. They do not require consent and cannot be disabled without affecting functionality.

7.2 Analytics Cookies

We may use analytics tools (such as a self-hosted analytics solution or privacy-focused third-party tools) to collect aggregated, anonymized data about Website usage. Where such tools process personal data, we will obtain your consent before activating them.

7.3 Managing Cookies

You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may limit the functionality of the Website.

8. International Data Transfers

Savfin AG is based in Switzerland. Where we transfer personal data outside Switzerland or the European Economic Area (EEA), we ensure that adequate safeguards are in place, such as:

• Transfer to countries recognized by the Swiss Federal Council as having adequate data protection (Annex 1 of the Data Protection Ordinance)
• Standard contractual clauses approved by the FDPIC or the European Commission
• Other appropriate safeguards as permitted under Articles 16-17 FADP

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law.

• Contact form submissions and inquiries: retained for the duration of the business relationship and up to 2 years thereafter, unless a longer retention period is required by law.
• Fuel supply and supplier inquiries: retained for the duration of the business relationship and up to 2 years thereafter.
• Technical/server log data: retained for up to 12 months.

After the retention period expires, personal data is securely deleted or anonymized.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration or destruction. These measures include:

• Encrypted transmission (SSL/TLS) for all data submitted through our Website
• Access controls limiting data access to authorized personnel only
• Regular review of security measures

Despite these measures, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

11. Your Rights

Under the FADP and, where applicable, the GDPR, you have the following rights regarding your personal data:

• Right of access: You have the right to request information about whether we process your personal data and to obtain a copy of such data.
• Right to rectification: You have the right to request the correction of inaccurate or incomplete personal data.
• Right to erasure: You have the right to request the deletion of your personal data, subject to legal retention obligations.
• Right to restriction of processing: You may request that we restrict the processing of your personal data under certain circumstances.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format.
• Right to object: You may object to the processing of your personal data based on legitimate interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at:

Savfin AG
Email: contact@savfin.com
Zollikerstrasse 65, 8702 Zollikon, Switzerland

We will respond to your request within 30 days.

12. Right to Lodge a Complaint

If you believe that the processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with the competent supervisory authority:

Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1
3003 Bern
Switzerland
Website: www.edoeb.admin.ch

If the GDPR applies to the processing of your data, you may also lodge a complaint with a data protection authority in the relevant EU/EEA member state.

13. Business Email Validation

On certain forms on our Website (specifically the Jet A-1 Fuel Supply page), we require a business email address. Submissions from free email providers (such as Gmail, Yahoo, Hotmail and similar services) are not accepted. This measure is implemented to ensure the authenticity of business inquiries and to prevent misuse.

The validation is performed at the point of form submission. We do not store or process rejected email addresses.

14. Data of Minors

Our Website and services are directed at businesses and professionals. We do not knowingly collect personal data from minors (persons under the age of 18). If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The latest version will always be available on our Website. Where changes are material, we will indicate this by updating the date below.

Last updated: April 2026